Refund Policy

Refund Policy

Last Updated: 1/24/26

At Underground Services, we offer digital and subscription-based services. Due to the nature of these products, our refund policy is strict and limited.

1. Refund Eligibility

Refunds are only eligible within 24 hours of the original purchase time.

After 24 hours, NO refunds will be issued under any circumstances.

2. Conditions for Refunds

A refund may be granted only if:

  • The request is made within 24 hours of purchase, and
  • The service has not been abused, misused, or violated our Terms of Service

We reserve the right to deny refunds if we detect fraud, abuse, or policy violations.

3. Non-Refundable Situations

Refunds will not be issued for:

  • Requests made after 24 hours
  • User error or failure to understand the service
  • Account termination due to policy violations
  • Service interruptions caused by third parties
  • Change of mind after purchase

4. How to Request a Refund

To request a refund within the eligible time window, contact us at:

Discord: https://discord.gg/WRTPCJQnJC

Include:

  • Your order ID or transaction ID
  • The email used for purchase

Failure to provide required information may delay or void your request.

5. Chargebacks

Unauthorized or fraudulent chargebacks may result in:

  • Immediate termination of service
  • Permanent ban from future purchases

We encourage customers to contact us first to resolve any issues.

6. Policy Changes

We reserve the right to update or modify this Refund Policy at any time. Changes take effect immediately once posted on our website.

7. Contact Information

If you have questions regarding this Refund Policy, contact us at:

Discord: https://discord.gg/WRTPCJQnJC
Website: https://ugservices.mysellauth.com/